Terms of Service: By signing this contract and using Capitol Bee CARE Concierge Beekeeping Services, you agree to all of the terms and conditions of this Capitol Bee CARE Concierge Beekeeping Services Usage Agreement ("Usage Agreement"). If you do not agree with any of the terms or conditions contained herein, please do not use Capitol Bee CARE Concierge Beekeeping Services. Capitol Bee CARE llc reserves the right to change, modify, add or remove portions of this Usage Agreement or the terms or conditions contained herein at any time. Changes to the agreement will be periodically made and included in a new "Usage Agreement" which will be posted in replacement of the old "Usage Agreement” posted at the bottom of the “Concierge Services” page at www.capitolbeecare.com . Your continued use of Capitol Bee CARE Concierge Beekeeping Services following the posting of any changes will mean that you have accepted the changes. Payment All annual concierge packages, à la carte service and hourly services must be paid for up front by personal check, money order, credit card or PayPal payment. We accept Visa, MasterCard and American Express. Any rates listed by Capitol Bee CARE Concierge Beekeeping Services, are for services rendered directly by Capitol Bee CARE llc and do not include charges for third party vendors, or merchandise purchased to complete the request. One hour minimum on all services requested with billing then being charged in one hour increments. We can provide services to you 24/7, however, Capitol Bee CARE Concierge Beekeeping Services hours are 9:00 A.M. to 6:00 P.M. Monday through Thursday. Services requested outside of normal business hours and/or on holidays may be subject to additional fees. Cancellations Service visits scheduled with less than 24 hours’ notice, may incur a convenience fee of $45.00, to accommodate necessary scheduling changes. Services canceled without prior notice may result in the full price of service being charged. Access to Property If access to the beehive or hives requires access to a business or residence, arrangements must be made to allow Capitol Bee CARE Concierge Beekeeping Services access to the property. If, for any reason, Capitol Bee CARE Concierge Beekeepers cannot gain access, the full charge will be assessed to the client. Clients may choose an option of a key safe to arrange for service access. Services Capitol Bee CARE will provide beekeeping services in accordance with best management practices and colony care geared to promote the health and survival of the colony. Capitol Bee CARE concierge services will provide complete annual management and the full spectrum of annually performed colony management practices. On average we will visit the hive twelve times in a year depending on the needs of the colony. Though Capitol Bee CARE will manage all colonies to the best of its ability honeybees are wild insects that are susceptible to a variety of pest, parasites, diseases and environmental pressures. Despite our best efforts colonies may fail and Capitol Bee CARE will be held harmless and not be held accountable, liable, or financially responsible in such an event. Capitol bee CARE will set our visit schedule according to the needs of the honey bee colony and our availability. Capitol Bee CARE will inform the client at least one week in advance of our visit. If there is a scheduling conflict or a conflict of use at the time that has been scheduled the client will notify Capitol Bee CARE at least three days in advance. Failure to notify Capitol Bee CARE in a timely manner may result in an additional late cancelation fee. Concierge beekeeping specialists will do their best to provide you with your requested beekeeping services however there may be circumstances where short notice or unusual requests are not fulfilled and Capitol Bee CARE llc will not be held accountable, liable or financially responsible for any resultant consequences. In the event of a honeybee colony frailer the client may purchase a replacement nucleus colony at 30% off of our price listed for a nucleus colony at the time of purchase. One-Time Payment If you opt for our one-time payment plan you will be billed prior to the beginning of your services and the account must be settled in full prior to the installation of the honeybees in the colony. Please note that your services will begin from the date your honeybee colony is installed and automatically renew on the same date each consecutive year until an agreement has been made to discontinue services. Consecutive annual payments must be made prior to the renewal date. Monthly Subscription If you opt in to our monthly subscription plan you will be billed on the 5th day of each month prior to the beginning of your monthly service cycle each month automatically. Your subscription will entail twelve monthly payments to be automatically withdrawn once you purchase your annual services and agree to these terms. Please note that your services will begin from the date your honeybee colony is installed and automatically renew on the same date each consecutive year until an agreement has been made to discontinue services. Please make sure that you provide a credit card or debit card that you plan on keeping, that you have the appropriate billing address information for and that you plan on using for our charges. Automatic Billing Your monthly service fees will automatically renew each month and you will be automatically billed. You will not be notified of the renewal. Therefore, you consent and allow Capitol Bee CARE llc to charge your card each month without contacting you in any way, unless you notify us to cancel your account.